At Duneflora, we understand your time is as valuable as your drive for excellence—our shipping & delivery service is designed to align with your efficient, purpose-driven lifestyle. Whether you’re prepping for a morning yoga class, a business trip, or daily hustle, we deliver your activewear with the same reliability and precision you bring to every goal.
1. Shipping Coverage
We ship globally to empower urban elites worldwide—no matter where your journey takes you:
- Covering major regions including EU, US, Canada, Australia, Asia-Pacific, and key urban centers across the globe.
- For remote areas, we partner with trusted logistics providers to ensure timely delivery (additional transit time may apply, with clear notifications upfront).
2. Delivery Timeframes
We prioritize speed without compromising reliability—tailored to your busy schedule:
- Standard Shipping: 3-7 business days (major urban areas) – ideal for planned purchases, with consistent delivery windows.
- Express Shipping: 1-3 business days (available for select regions) – perfect for last-minute needs, whether you’re gearing up for a workout event or replacing a favorite set.
- Order Processing: All orders are processed within 1-2 business days (excluding weekends/holidays) – we move as fast as you do.
3. Tracking Your Order
Stay in control with real-time updates—no guesswork, just clarity:
- Upon shipment, you’ll receive a tracking number via email (linked to your order confirmation).
- Track your package directly through our website or the logistics provider’s platform—monitor every step from warehouse to your door.
- For express orders, we provide SMS notifications (optional) for delivery alerts, so you can plan accordingly.
4. Shipping Fees
Transparent pricing aligned with your expectation of value:
- Free Standard Shipping: On orders above [minimum order amount, e.g., $79] – our way of rewarding your loyalty to excellence.
- Standard Shipping Fee: Flat rate of [fee, e.g., $8.99] for orders below the minimum threshold.
- Express Shipping Fee: Calculated based on destination and order weight, with upfront pricing at checkout—no hidden costs.
5. International Shipping Details
For global urban elites, we simplify cross-border delivery:
- Customs duties and taxes are calculated at checkout – no surprise charges upon delivery.
- We handle documentation and compliance with international regulations to ensure smooth clearance.
- Transit time for international orders: 5-12 business days (standard) or 3-5 business days (express), depending on region.
6. Special Delivery Notes
We anticipate your needs to avoid disruptions:
- Delivery attempts: Couriers will make 2-3 attempts (varies by region) – if unavailable, a pickup notice will be left for flexible retrieval.
- Signature requirement: Optional for standard shipping; mandatory for express or high-value orders (to ensure security).
- Address changes: Request modifications within 24 hours of ordering via email—we’ll assist promptly to avoid delays.
7. Contact Us
For shipping-related inquiries (tracking updates, delivery issues, or custom requests), reach our dedicated support team:
- Address: UNIT 602, 6/F, KAI YUE COMMERCIAL BUILDING, 2C ARGYLE STREET, MONG KOK, KOWLOON, HONG KONG
- Email: [email protected]
We uphold the same standards of excellence in shipping as we do in our activewear—because your success deserves seamless support, every step of the way.